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  • RETURN POLICY
  • Watches may not be returned for a refund, unless the watch received does not match the watch orderred. You may return your watch for a store credit, if you find that it does not meet your expectations. In this circumstance, you should send the watch back to Sinn Store Madrid within 48 hours of receipt. The watch must be in perfect condition (unworn, bracelet not sized, no marks of any kind or size, functioning perfectly) when received by Sinn Store for you to receive credit. These policies are for your protection, to ensure that all watches sold by Sinn Store are brand new (unless otherwise indicated).

  • HOW DO I RETURN A WATCH FOR SERVICE?
  • You can drop the watch at the Sinn Store Madrid office personally, or send it by insured mail / Fedex / UPS, etc. Our address is indicated below. Please be sure to mark the package "Watch Return for Service".

  • HOW DO I PAY FOR A PURCHASE?
  • In our store, you may pay by cash or Master Card / Visa. If you are purchasing over the Internet or by telephone, you may pay by direct bank transfer from your bank to ours. You will find our bank information of the Fax Order Form, which is accessed by making an order from the Shopping Cart.

  • SHIPPING OPTIONS
  • If you purchase a watch over the Internet or by telephone, your watch will be shipped to you by insured UPS delivery. Standard delivery is UPS Second Day delivery (delivery not guaranteed on second day. For more information, please visit www.ups.es) for 15 euros. You may also select UPS Next Day delivery for 25 euros.

  • SHIPPING TO OTHER COUNTRIES
  • Sinn Store is the authorized Sinn agent for Spain and Portugal. We will only ship watches to addresses in Spain and Portugal.

  • COPYRIGHT OF SINNSTORE CONTENT
  • All text and images that appear on SinnStore.com are copyright protected, and are the property of Sinn and SinnStore.com. Unauthorized use of images or text from SinnStore.com is strictly prohibited.

  • PRIVACY POLICY
  • We will not share your information with anyone. We collect customer information by opt-in registration only. This information is used for providing useful service for you such as your purchase history, watches orderred, watches submitted for service, etc.

  • BENEFITS OF REGISTERING WITH SINN STORE
  • Please refer to "Privacy Policy" above. In addition, if you register with SinnStore.com you will receive access to valuable information such as: * Archival copy of your purchase invoices * Operating instructions of your watch in English, German, Spanish and Portuguese * See status of watch orders and watch repairs * Personal purchase history of watches purchased from Sinn Store Madrid * Email newsletters and notification of limited-edition Sinn models before the watches are sold to the general public.

  • SINNSTORE BUSINESS HOURS
  • 11am to 7pm Monday to Friday. By appointment from 9am to 9pm Monday to Saturday.

  • SINN WARRANTY INFORMATION
  • Warranty on all new watches is the Sinn warranty, which cover all part and manufacturing defects for a period of two years from the date of purchase.